Tag: accessibility apps

  • Take the VoiceOver Challenge

    Take the VoiceOver Challenge

    For people who are visually impaired, learning to use the iPhone’s gesture based screen reader, VoiceOver (VO), is challenging, to say the least. While working on a series of VO training tutorials, I was  reminded how steep the learning curve for this iPhone accessibility feature is. It will test your metal, for sure, but don’t be deterred by the difficulty, millions have learned to use the iOS screen reader with fluency, including me. It can be maddening and the urge to resist will recur.  I managed to learn, and to even teach others, so I can promise all beginners, the gain will well outweigh the pain. Stick with it, don’t give up!

    The size of a smartphone screen necessitates a screen reader for a much wider audience than a  larger screen computer or tablet. Although it may be initially a disquieting experience, the learning process is far less displeasing than not being able to navigate a smartphone at all. Having said that, I congratulate all users of VO on iPhone, and TalkBack on Android, for successfully flattening the curve.  These are skills that continue to develop and enrich our lives ongoing. Accessibility and inclusion are empowering. And let us not forget, every smartphone comes with many more low vision and blindness aids, in built-in features and apps, which are frankly, priceless.

    Although it is no piece of cake, the process of learning to navigate a touch screen with a unique set of gestures, absorbing the information with your ears, more than your eyes, will ultimately give back much more than it takes. Remember learning keeps your mind young, particularly complex activities that require practice for proficiency. 

     

     

    Image shows woman at work using iPhone with voiceOver.
    Image shows woman at work using iPhone with voiceOver.

     

    A Word About Typing

    Typing with VoiceOver on an iPhone keyboard requires practice. Many have mastered it and you will too. Practice typing by sending yourself text messages or emails. The default typing mode in VoiceOver is Standard Typing, which requires a double tap on each key, and it is the perfect practice mode. Put in the time and soon you’ll be advancing to Touch Typing, which requires only a single tap on each key. Siri and Dictation can circumvent, but not totally replace, the need for typing.

     

    4 Stages of the Learning Curve

    Understanding the stages of a learning curve can also fuel the belief that you will succeed, and this applies to all learning, particularly technology. 

    • Unconscious Incompetence

    You don’t know what you don’t know.

    • Conscious Incompetence

    You know what you don’t know and begin learning. 

    • Conscious Competence

    You’re learning but painfully aware of every step.

    • Unconscious Competence

    You have practiced to proficiency, the skills are now second nature.

    Go forth and conquer!

     

  • Your Smartphone is a Comprehensive Low Vision Device

    Your Smartphone is a Comprehensive Low Vision Device

    Living with vision loss, like living in a pandemic, requires us to accept change and embrace technology. Digital access is no longer an option, it is a necessity.  Every patient experiencing changes in vision should know there are a multitude of accessibility options, available in their smartphones (and tablets), designed to help compensate low vision.

    Apple & Android offer similar accessibility options including:

    • Text Size increased and bolded
    • Screen Brightness adjusted
    • Dictation converts speech to text
    • VoiceOver, Talk Back screen readers
    • Zoom magnifies entire screen
    • video Magnifier up to 15x
    • Improve color contrast
    • Reverse contrast to white text on black
    • Color filters for legibility
    • Adjust intensity and brightness of colors
    • Speak Selection reads selected content aloud
    • Speak Screen reads page aloud from top to bottom
    • Highlight Content as it is spoken
    • Typing Feedback spoken
    • Select voice and set speaking rate
    • Audio Descriptions for video content
    • FaceTime, Google Duo or other apps for video calls

    Voice Assistants

    Siri, Google & Alexa await your voice command. Ask them to open apps, make calls, send messages, search the web, tell time, get weather, turn on lights, play music and much, much more.

    More on OE: Siri, Google & Alexa Podcast, Event Recap

    Mobile Apps

    Here are a few or the many special apps designed to help compensate visual loss.

    • Seeing AI, by Microsoft for iOS, is an intelligent camera app that reads text, identifies products, people, currency, color, scenes, and handwriting.
    • Soundscape, by Microsoft for iOS, a map with 3D sound provides background narration into your earbuds from the left, right and center, telling where you are, what’s around you and what’s ahead.
    • LookOut, by Google for Android, camera vision delivers information in 3 modes: Explore describes your environment, Shopping reads product barcodes and currency, and Quick Read reads signs, labels and mail.
    • Google Maps Detailed Voice Guidance, by Google for iOS & Android, added voice guidance feature in the apps navigation settings.
    • Aira, an acronym for AI Remote Assistance, teams artificial intelligence with live agents to help people with vision loss get around and get things done. The subscriber model combines both free and fee-based service options.
    • Be My Eyes, has 3 million volunteers signed up to assist 200 thousand visually impaired users, when they need to borrow a better pair of eyes, or directly speak with technical support or customer service at Microsoft, Google, and more.

    Accessibility Support Phone Lines

    Don’t go it alone, expert technical advice is a phone call away.

    • Apple Accessibility Support: 877-204-3930
    • Google Accessibility Support: Call on Be My Eyes app
    • Alexa Technical Support: 877-375-9365
    • Amazon Accessibility Service: 888-283-1678
    • Microsoft Accessibility Answer Desk: 800-936-5900
    • Verizon Wireless Accessibility Support: 888-262-1999

    More on OE: Accessibility Support Phone Lines

    Image of downloadable PDF.
    Image of the first page of the downloadable PDF.

     

    Image of second page of downloadable PDF.
    Image of the second page of downloadable PDF.

    Download a printable PDF of this information here.

  • Event Recap: App Happy

    Event Recap: App Happy

    Thanks to all who attended our accessibility session on Apps, coming out despite the Arctic blast that hit with a relentless mix of icy rain and snow.  The discussion was lively and always interesting and informative, exactly as we hoped it would be. People sharing their experience and learning from each other.

    We acknowledged, upfront, that the topic of apps is massive and could be discussed for days. Apps that help us compensate for vision loss are available in many categories. We have lots of choices, and selecting the apps we integrate into daily life is a very individual process.

    It was also delightful to note, that accessibility for people with vision loss is a priority, emphasized by tech leaders like Apple, Microsoft, Google, and Amazon.  Inclusive technology is shifting our expectations and bridging the gaps.  Although it’s not perfect…it’s really good.

    Finding the apps that work for you will make life a little easier.

    The recap that follows is a look at some specific apps and new developments we talked about at our “App Happy” session. It’s not only the apps with the bells and whistles that can change your life. Access to the basic built-in iPhone apps like Contacts, Camera, Messages, News, Clock, and Maps, can make a huge difference in your everyday.   

     

    Here are the apps that kicked off our “App Happy” discussion: 

    Seeing AI App (iOS Only)

    This app from Microsoft has been around for just over a year and has already expanded its channels and improved its performance noticeably. Built for iOS exclusively, but rumored to be adding Android soon. Read more about Seeing AI in our article here.

    9 Channels:

    • Short Text – Reads instantly
    • Document – Aligns and reads full page
    • Product – Barcode reader
    • Person – Facial recognition; fun but not sure how functional
    • Currency Reader – US and Canadian
    • Scene Reader – take a photo and it describes the scene and reads text
    • Color Reader – identifies color
    • Handwriting Reader – much improved for handwritten print or cursive
    • Light Indicator – changes tone to the direction of light

     

    Soundscape App (iOS Only)

    A “map with 3D sound” provides information about your environment. Also from Microsoft, exclusively for iOS (so far). Read more about Microsoft Soundscape in our article here.

    4 Channels:

    • My Location – figure out where you are, direction facing, points of interest
    • Nearby Marker – locations you have marked
    • Around Me – what’s in the 4 surrounding quadrants
    • Ahead of Me – street names, buildings, businesses coming up

     

    Aira App

    A new assisted navigation service provided by trained agents viewing your location by live video.

    • Log in as a guest to try in fee-free locations like Walgreens, AT&T, Wegmans and a growing list of airports and businesses
    • Also available for a monthly subscription starting at $89. for 100 minutes

     

    Be My Eyes App

    This app provides live video access to a network of 1 million volunteers helping 80 thousand people with vision loss in 180 countries.

    • Average wait for a volunteer: 30 seconds
    • Get help with appliances, electronics, instructions, identification, etc.
    • Not recommended to share private information
    • Newly partnered with Microsoft Disability Desk


    GalaPro App

    The app making New York’s Broadway shows accessible to audience members with vision and hearing loss, from the privacy of their own mobile phone. Read more about GalaPro in our article here.
    • Audio descriptions syncs with live performance
    • An accessibility kiosk in every theater helps get you started
    • Also, offers closed captioning and language translation 

     

    More App Happy audience favorites:

    Amazon App

    • Now with access to live Disability Hotline 888-283-1678 for shopping assistance.

     

    Alexa App

    • For Book Reading, Shopping, Calendar, Music, Recipes, Games, Translation and more.

     

    Amazon Prime Video App

    • Watch Prime Video on numerous devices with audio description.

     

    Apple News App

    • The standard iOS app that provides access to a large selection of curated news from major outlets including New York Times, Wall Street Journal, Washington Post, Vanity Fair, Bloomberg, CNN, Food Network and more.

     

    NFB Newsline App (iOS Only) 

    • The National Federation of the Blind now offers an app for iOS that extends their newspaper reading service to over 300 publications, for eligible users.

     

    Shazam App

    • An entertaining app that identifies music, movies, TV, and ads, after hearing just a short snippet. Apple recently bought the technology and now offers it on iOS, Mac OS, TV OS, and Watch OS.

     

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