Category: Accessibility & Technology

Get the inside scoop on today’s game-changing accessibility and technology for vision.

  • How Ai Compensates Vision Loss

    How Ai Compensates Vision Loss

    To appreciate the role artificial intelligence (Ai) is playing in elevating accessibility and helping make daily life easier for people with vision loss, we’d have to go back well over a decade.  In the early 2000s, our technology was known as “assistive” and our access to mainstream tech was a pipe dream. We would say, at that time, that “technology is leveling the playing field for people with visual impairments,” but it wasn’t really. Even the most basic cell phones were largely inaccessible. There were few options and none were good.

    Two meaningful events then shifted the paradigm, launching an era of inclusion. in 2009, Apple delivered the fully accessible iPhone (out of the box),  the impact of which cannot be overstated. In 2010, the 21st Century Communications & Video Accessibility Act was signed as law in the U.S. and began implementation of rules mandating accessibility of internet browsers and mobile devices for visually impaired and blind users.

    Today, Ai is ubiquitous. The technology that simulates human thought processing and response has the power to make many things a lot easier to deal with. It gives visual information a voice, and that is a dream come true for people with vision loss. But the real beauty is that it’s good for everyone.

    The development of Ai for consumer application feels new, when in fact it was decades in the making. Good things are always coming together in the background, with potential to change your life for the better. Be open to the possibility. 

    Let’s take a look at how Ai is being used now to compensate vision loss, and what we might expect in the not too distant future…

    Smartphones

    The smooth, intuitive and predictive nature of your smartphone can be attributed to Ai. Apple’s high standard for accessibility has kept the iPhone the consistent top choice for people with vision loss. Android has also come a long distance in it’s vision accessibility options.    

    Voice Assistants

    Siri, Google and Alexa are operated on mobile devices, smart speakers and computers, where they can carry out tasks, simple or complicated, just for the asking. They assist with a thousand things, which might otherwise be difficult, slow or even impossible for a person with low or no vision to accomplish independently.

    Listen to podcast: Siri, Google & Alexa

    Image of Google Maps app on iPhone

    Specialized Apps

    There is no shortage of Ai apps for accessibility. Several stand out because they were developed by Microsoft and Google, and they are completely free, unlike some predecessors.

    Seeing Ai, by Microsoft for iOS, is an intelligent camera app that reads text, identifies products, people, currency, color, scenes, and handwriting.

    Read: Seeing Ai is a Gift from Microsoft

    Soundscape, by Microsoft for iOS, a map with 3D sound, provides background narration into your earbuds from the left, right and center, telling where you are, what’s around you and what’s ahead.

    Read: Microsoft Soundscape: A Review of What It Will Do

    LookOut, by Google for Android, camera vision delivers information in 3 modes. Explore describes your environment, Shopping reads product barcodes and currency, and Quick read for signs, labels and mail.

    Read: Google’s On The Lookout

    Google Maps Detailed Voice Guidance, by Google for iOS & Android, turns on added voice guidance feature in the apps navigation settings. We’re hopeful the accuracy of this enhancement to Google Maps improves. One of many GPS apps for visually impaired users that will be amazing when they get it right.

    Read: Review Google Maps Detailed Voice Guidance

    Aira, an acronym for Ai Remote Assistance, teams artificial intelligence with real live human agents to help people with vision loss get around and get things done. The subscriber model combines both free and fee-based service options.

    Read: Aira Adds A Free Tier

    White Smart Home Device
    White Smart Home Device

    Smart Speakers

    Created to house the voice assistants, these speakers are being adopted at rapid rates. They are usable with relative ease and popular priced models are often available under $50. Google Home and Amazon Echo are the favorites, by far. They’re ready to accomplish thousands of tasks, all you do is ask.

    Smart Home

    Let’s face it, there is something amazing about telling the lights to turn on and having them respond. For someone with vision impairment, the setting of a thermostat or appliance might otherwise be impossible, but with many options for home automation now available, we can also control climate, entertainment and security, with our voice.      

    OrCam My Eye reading and recognition device

    Smart Glasses

    We’ll know smart glasses have arrived when everyone’s wearing them. At the moment they are assistive in nature and available for enhancing vision or reading text with the help of Ai. We expect smart glasses too will become more mainstream and much less sci-fi looking. 

    Read: Electronic Glasses Price Update

    Vector illustration of car interior with big navigation display.
    Vector illustration of car interior with big navigation display.

    Self-Driving

    Autonomous vehicles are not quite as imminent as we were led to believe, but the concept still conjures a sense of inclusion for people who lack the vision a driver’s license requires. Not driving will be normal when no one has to.

    Facial Recognition

    Technology that recognizes faces is available and also controversial in terms of privacy. We can program Seeing AI, for example, to tell us when the camera is pointed at faces of people we know. But imagine for a moment, wearing normal looking smart glasses that allow you to walk into a room and quickly identify the faces you’re not able to see. Amazing!

    About Your Privacy

    To protect your privacy, never agree to the terms of use without reading them completely. If you don’t understand what you’re agreeing to, get more information. If you don’t like what you’re agreeing to, delete the app and don’t use it.

    Turn off Location Sharing in your Privacy settings to restrict the constant tracking of your whereabouts, and grant access only when using the app. Turn off Location Sharing in your Google account as well.

    Get into the habit of deleting your voice recordings on a daily basis.  It’s as easy as saying, “Delete everything I’ve said today,” to Alexa or Google. To delete Siri recordings, go to Settings> Siri & Search> Siri & Dictation History, then Delete Siri & Dictation History.

  • Electronic Glasses Price Update

    Electronic Glasses Price Update

    We are updating our recap on electronic glasses, because things are changing, most notably price. In the case of all the wearable devices we first discussed at a live event in October 2018, the prices have come down, some significantly. That is a good thing, and we’ll keep an eye out for further developments.

    Before you read about and evaluate whether these products might be useful for you, here are some points to consider.

    It’s important to manage expectations. There are no magic glasses. How well these products can potentially help you is totally dependent on each individual and on remaining vision.

    Think about what specifically you want to do. Can the product help you continue to work or use your computer? Watch TV? Read books, magazines, newspapers? And is the cost of the device a worthwhile investment for this activity?

    Acesight augmented reality headset for vision and mobility

    Acesight by Zoomax

    $4,295.00 — all features

    $2,995.00 — simplified version

    web: acesight.com

    email: [email protected]

    • design does not obstruct peripheral vision
    • 2 screens with 45-degree fields of view
    • high speed refreshes video images fast with no delay
    • magnifies to 15X
    • adjustable contrast or color mode
    • outlining feature highlights objects like doors frames, steps, etc.
    OrCam My Eye reading and recognition device

    OrCam My Eye 2

    $3,500.

    web: orcam.com

    email: [email protected]

    • mini camera sits on eyeglass frame
    • text-to-speech reads printed or digital text
    • program to recognize people and products
    • bar code scanner reads product details
    • currency identifier
    • color ID
    • date & time
    • a reading device, does not provide visual magnification
    IrisVision VR headset zooms to 12x

    IrisVision Live

    $2,950.

    web: irisvision.com

    email: [email protected]

    • virtual reality headset
    • zooms to 12x
    • read in color, black on white, white on black
    • 70-degreed field of view
    • use voice commands
    • streams online video
    • text to speech reads documents, menus, books
    • mode for TV, mobile device
    • visual device, not recommended for mobility
    • setting for limited peripheral field
    Jordy wearable magnification device

    Jordy by Enhanced Vision

    $2,575.

    web: enhancedvision.com

    email: [email protected]

    • fast refresh, no blurring video image
    • battery charge lasts 8 hours
    • simplified tactile controls
    • converts to CCTV with docking station
    • connects to cable box for TV watching
    • device for seeing, not mobility
    Man reading with a friend using eSight headwear

    eSight 3

    $3,950

    web: esighteyewear.com

    Now at a very competitive price. Read the review, eSight Up Close.

    Home screen of Aira app.

    Aira

    web: aira.io

    *Please Note: Just days after this update published, we learned Aira is discontinuing service with smart glasses as of April 1, 2020. Service with smartphones continues.

    Monthly subscriptions with glasses start at $124 for 120 minutes. Without glasses monthly plans begin at $29 for 30 minutes.

    • connect to trained agent
    • 120-degree view of where you are
    • connect with smart glasses or smartphone app
    • applicable at home, shopping, travel, etc.
    • fee-free guest locations available including: AT&T, Wegmans, and a network of airports, with more supermarkets, retailers and transportation terminals, on the way
    • quick calls (under 5 minutes) are now free

    To learn more about Aira, read Aira Adds A Free Tier and Aira at the Airport.

    Original Event Recap: Electronic Glasses article published on October 25, 2018 and updated on January 28, 2019.

  • Review: Google Maps Detailed Voice Guidance

    Review: Google Maps Detailed Voice Guidance

    On World Sight Day, October 10, 2019, Google announced an important update for people with vision loss.  The news was reported by CNBC, CNET, Engadget and The Verge, among many others.  We learned Google Maps is rolling out a new feature that provides detailed voice guidance for walking directions.  They emphasize that it’s built for, and by people with impaired vision.  They also acknowledge it can be good for anyone getting around an unfamiliar place. 


    On the Google Blog

    Wakana Sugiyama, a Business Analyst at Google participated in the development of this project as an advisor and tester.  She writes on the Google Blog, “As a legally blind woman living in Tokyo, I know that getting around unfamiliar environments can be a challenge. I can easily commute from my front door to my desk at work; it’s a trip I take regularly and know well. But going some place new and unfamiliar can be an intimidating experience without sight to guide you.”  If you have a visual impairment that prevents you from seeing signs or other elements of identification, you know the feeling Wakana describes.

    The added audible cues Wakana touts sound like a dream come true.  She says, “With this feature, I can navigate the streets of Tokyo with more comfort and confidence. As I take my journey, Google Maps proactively lets me know that I’m on the correct route, the distance until my next turn and the direction I’m walking in. As I approach large intersections, I get a heads-up to cross with added caution. And if I accidentally leave my route, I’ll get a spoken notification that I’m being re-routed.”

     

    Setting the App

    The video of Wakana finding her way through the streets of Tokyo helps me to imagine myself getting to unfamiliar destinations with a new sense of ease.  The Google Maps iOS app is now open on my phone, but it is not completely clear how to turn on the new setting.  A call to Google accessibility support through the Be My Eyes (BME) app will provide the answer.

    Ashley from Google answers the call and walks me through the required settings.  In the Menu, at the upper left, go to Settings, then Navigation, at the bottom of the Navigation options list turn on Detailed Voice Guidance.  This is my first encounter with Google through BME and it is quick, pleasant and productive.  All set and ready to go!

    At the top of the Google Maps app, right past the search bar, I tap Voice Search and ask for, “Walking directions to P.F. Chang’s.” It’s a familiar destination for testing purposes, 0.6 miles, or 12 minutes, away.  On the bottom left corner of the app I tap the button labeled “Steps” to review the step by step directions for reference.  At the top of these directions there is an alert that says: “Use Caution – Walking directions may not always reflect real-world conditions.”  

     

    GPS preview of google maps to P.F. Chang's

    GPS preview of google maps to P.F. Chang's

     

    Navigation with Detailed Voice Guidance

    I tap the big blue button labeled “Start” and the voice navigation begins with, “Turn left on Renaissance Square and proceed for 250 feet and turn left onto MainStreet.”  I make a left on Main and continue walking 0.3 miles to South Broadway.  On route to South Broadway the voice guidance announces erratic fluctuations in distance ahead, 800, then 350, then 600 feet, all in a matter of 10 footsteps.  Twice while walking on Main St. the voice said to “Make a right turn”, but it was long before the turn was available. 

    At the intersection of Main & South Broadway I make a right turn as instructed and continue in the correct direction.  The voice tells me to make a right turn on two different streets along the way, but I don’t because it would have taken me in the wrong direction entirely.  I proceed to the left turn that will lead around a bend and onto Westchester Avenue, just minutes from P.F. Chang’s, ignoring the conflicting map chatter until it says, “Proceed for 0.1 miles” which means Google is now in agreement with my route.  The voice guidance is not always in sync with the directions listed step by step on the app.  Good thing I’m going to a familiar place.

    Upon arrival at the entrance to P.F. Chang’s, unmistakable with its signature giant horse statues stationed in front, the voice guidance becomes unusually quiet.  I continue walking past the entrance to see how the navigation reacts.  At the corner the voice says,  “Make a right turn and proceed for 200 feet,” which takes me into a parking garage.  Inside the garage Google announces, “Your destination is on the right.”  But that’s not right. 

    The return trip did not go much better.  Voice guidance seemed to fall far behind my actual location.  Twice the voice said to make a turn that I actually took minutes earlier.  I was already back in my office sitting at the computer when I heard, “Your destination is on the right.” And that was wrong. 

     

    Conclusion

    Not one to give up easily, I take two more strolls with Google Maps detailed voice guidance.  Both were simpler routes and the voice guidance a little better, however still not good.  Perhaps my expectations would not be as high had I not seen the Google video showing Wakana getting so smoothly to her destination in Tokyo, using this feature.  Why, I wonder, is it not working that well for me?

    Before I finish writing this article I call Google support, again through BME.  I want to find out if I am doing something wrong, or if others are reporting similar issues.  It is again Ashley answering the call and she remembers our chat a few days before.  She has not received other calls on the new Google Maps feature, but promises to look into it and also to test the detailed voice guidance herself.  

    You too should give it a try and tell us how it goes.

     

  • Event Recap: Siri, Google & Alexa

    Event Recap: Siri, Google & Alexa

    OE’s September Accessibility Session at MEETH was lively.  Attendance was excellent and our audience was actively engaged, even in the midst of a change of rooms, technical difficulties, and a fire alarm, thankfully false.  The podcast that would have been created from the recording of this event, did not work out exactly as originally planned, but that will be redone soon, in a quieter setting, and available for all to enjoy.

    The voice assistants, Siri, Google & Alexa, are powered by Artificial Intelligence, technology that mimics cognitive human function, such as learning, planning and problem solving.  It comes as no surprise that this technology is being adopted at a rapid rate by everyone, especially people with vision loss.  It makes life a little easier and a little more interesting. The voice interaction eliminates the stress of reading with low vision.  A myriad of tasks are there for the asking.  To get their attention just say, “Hey Siri,” “Okay Google,” or “Alexa.”

    We access our digital assistants on smart speakers, mobile devices and computers.  In fact, it is possible to call upon all 3 assistants from 1 iPhone.  Both Alexa and Google Assistant are available for iOS, however there is no Siri for Android.  You may be partial to one or another, and you may think your assistant is the smartest, or not.  While they are quite comparable in ability and intelligence, when put to the test, Google is numero uno, followed by Alexa, then Siri.  But they’d all be the first to tell you, they’re still learning.

    Although it feels as if we’ve known them forever, Siri, Alexa and Google were all introduced within this decade.  Siri was launched as an app in 2010, and acquired shortly after by Apple.  Amazon Echo & Alexa came to life in 2014, creating the first smart speaker for home.  Google got in the game in 2016 delivering Google Home & Google Assistant, serious competition to Amazon.  And Siri’s high end Home Pod just joined the group in 2018.

     

    What can they do?

    You can always just ask, Siri, Google or Alexa, “What can you do?” However, there are no complete answers because the list goes on and on and on.

    Keeping Time

    • What time is it?
    • Set an alarm for 6 am.
    • What time is it in Tokyo?
    • Set a timer for 10 minutes.
    • Set multiple times simultaneously with Google or Alexa.

    Checking Weather

    • What’s the weather going to be like?
    • Is it windy?
    • Is it raining?
    • What’s the humidity?
    • What will the weather be like in Paris tomorrow?

    Dictionary

    • How do you spell “ophthalmology?”
    • What is the definition of “integrity?” 
    • Is “user-friendly” hyphenated?

    Math Calculations

    • What is 500 divided by 8?
    • What is 177 times 12?
    • What does 5,679 minus 834 equal?

    Get the News

    • What’s the latest news on CNN?

    Radio

    • Play WNYC radio.

    Podcasts

    • Play The Daily from The New York Times.

    Stock Quotes

    • What is Apple trading at today?

    Music

    • Play Nora Jones.
    • Play the Beatles.
    • Play “My Way” by Frank Sinatra.
    • Play Beethoven.

    Sports Updates

    • Are the Yankee’s winning?
    • What’s the score for the NY Giants?
    • When does the NBA season begin?

    Shopping

    • Alexa reorder vacuum bags.
    • Hey Google, buy paper towels.

    And More…

    • Turn on the lights.
    • Play relaxations sounds.
    • Get an Uber.
    • Schedule calendar events.
    • How do you say “voice assistant in Italian?
    • Apple Pay $25 to Bert.
    • Apple Pay $20 to Dan.
    • Send a message to Jill.

     

    Do They Respect Your Privacy?

    The question is can these technologies be trusted to protect or respect your privacy?  The answer is probably not.  When you agree, and we all do, to their privacy policies, because you want to use their technology, you are basically agreeing to give them access to your personal information.  We’re not talking about your social security number, financial information, or the skeletons in your family closet; we’re talking about the questions you ask and the searches you request.  This is information that is recorded and may be used to market products to you or to improve the responses you receive.  It’s hard to say definitively how much they have on you.  The invasions of your privacy can be limited, and that responsibility falls on you.  So if this is concerning, read the policies you are agreeing to to and limit your exposure where possible.

    Apple’s privacy policy is the most customer centric, Google’s the least.  Basically, Google takes liberties with their policy, but they also provide privacy controls that give you choices about how they use your information.  We discovered, for example, you can delete your voice recording in the Alexa app, or simply say, “Alexa, delete everything I said today.”  It’s important to review your app settings and opt in or out as you deem appropriate.

    All the assistants have technical support available by phone, they can help you better understand the policies and get the settings updated.  Here are the phone numbers to call, followed by a few links to interesting policy references.

    • Alexa Technical Support: 877-375-9365
    • Apple Accessibility Support: 877-204-3930
    • Google Home Support: 855-971-9121

    You can finally delete (most of) your Amazon Echo transcripts. Here’s how

    Hi Alexa, How Do I Stop You From Listening In On Me?

    Apparently, Apple Was Listening To Some Siri Recordings — But It Has A New Privacy Policy

    Google Privacy Policy & Terms

     

  • Aira Adds A Free Tier

    Aira Adds A Free Tier

    The free tier of service described in this post ended in August 2020, for updated article on Aira services, go to Aira is Remote Visual Assistance.

    Independence is a prideful thing, asking for help is not always easy. Getting help, when you need it, is also a challenge. It can be a recurring conundrum for people with vision loss. In a move, that might nicely serve this need, Aira recently announced the addition of a new free tier of service. All calls to Aira agents under 5 minutes are free. Aira is a service that connects people with low vision or blindness to specially trained agents in the USA, Canada, Australia and New Zealand. You’re not bothering them, they want you to call, it’s what they do. They offer another pair of eyes, when you need them.

    The announcement came to me in a text message as I was preparing dinner a few weeks ago. It said, “Big Aira news: short calls with Aira agents are now free, every day. Great for quick 5 minute tasks around the house, try it now!” So I did. It just so happened, I was wondering if my oven temperature was set correctly, one of those tasks only a better eye than mine can determine. The agent answered immediately and greeted me by name. She asked that I move the phone camera slightly to the left, and then right, before confirming the settings were accurate. I’ve also called upon Aira for help in the supermarket to read product packaging and Use or Sell By dates. When I couldn’t find an address in an unfamiliar location, a quick call to an agent helped me get right to the door.

    Screenshot of Aira app home page.
    Screenshot of Aira app home page.

    The App

    Access to Aira’s free services requires an app. Create an account and sign in as a Guest. The app will tell you what Aira Access Location are in your vicinity. In Access Locations, which include Bank of America, Walgreens, AT&T, select airports (read Aira At The Airport) and transit systems, like all of Boston’s MBTA railroad, subway and bus stops, the service is paid for by the location and you enjoy guest access for free. If you already have an Aira account, you’re good to go, just make sure you have the latest version of the app.

    Optional Upgrade To A Monthly Plan

    For calls that require more than 5 minutes you can upgrade to a monthly plan, starting at $29 for 30 minutes, to $199 for 300 minutes. There are no contracts and plans can be increased as needed. Service can be upgraded in the app or with a free call to an agent. Paying members, called ‘Explorers,’ still get the first 5 minutes of every call free.  

    You may find great value in a plan that enables you to take a guided stroll through a museum, rediscover your neighborhood restaurants and shops, or get help navigating an airport that is not yet a free access location. The possibilities are endless.

    Smart Glasses

    The Aira service is not limited to smartphone users, it can also be accessed by Explorers using smart glasses. This is an option some smartphone users may also prefer, as it allows relatively hands free access. For more information on Aira with smart glasses speak to an agent or call 800-835-1934.

    Tell Aira Where You Want Guest Access

    To sponsor more free service and expand inclusivity, Aira needs to build their Guest Access Network. The most significant impact comes from businesses with many locations. If you know of a someone with interest in making Aira’s services available to their customers, send that information to: [email protected]. 

    Website: Aira.io

    Phone: 800-835-1934

  • Hooray For Inclusive Technology

    Hooray For Inclusive Technology

    As I sit down to write an article, a book or a letter, I am really amazed by the many devices that are now available for people with low vision.  I am happy to have them and to have learned to utilize and become comfortable with them.

    A computer with a 26 inch monitor, ZoomText magnification and speech program and large print yellow keyboard, greet me each morning.  I am legally blind, so it is set to show the date and time in very large print.

    An electronic magnifier (CCTV) sits beside my computer, for increasing the size of printed text for research and writing.  A recently purchased printer that scans and copies, enables the scanning of articles and images directly into the computer.  I use a laser printer as well, set up just to print labels.

    I have the luxury of an Amazon Echo and Alexa, which I ask to confirm spelling on any words I am unsure of, and Siri on my iPhone also answers many questions I have. Google too, is very smart and efficient at answering questions about almost anything in the world!

    My iPhone enables texting by voice, using Siri or Dictation, and Siri reads text messages and emails to me.  There is a Speech option in iOS Accessibility Settings that allows me to highlight text and have it read back aloud.  There is also a full function screen reader called VoiceOver, that reads everything when it is engaged. 

    I’m in the process of learning Dragon Speech to Text, which will then enable me to speak directly to the computer and have the words converted to text, appearing on the screen.  This could bring a whole new approach to my writing.

    If technology issues arise there is technical support available 24/7.  Apple’s Accessibility Support Line (877-204-3930) provides expert help for all Apple products. Microsoft products are supported by the Disability Answer Desk (800-936-5900) by phone, and also with the Be My Eyes app, which provides visual assistance.

    You might also try, Talking Camera, Seeing AI and Magnifying Glass on your smartphone, or look through your app store for any of these accessibility apps that can make life a bit easier.  One of my most precious possessions is a mini electronic magnifier that I can carry with me, but now with a magnifying app in the phone, I no longer have to carry two devices.

    It feels lucky to me, having so much technology that compensates for my vision loss and allows me to continue a very productive life.  And if I can benefit from all these advances…so can you!

     

  • Event Recap: Amazon’s Accessibility

    Event Recap: Amazon’s Accessibility

    Like everything about Amazon, its commitment to accessibility is big. Because there is so much to know, we decided to make it the subject of this Accessibility Resource session for people with vision loss.  You may be familiar with font and screen settings for Kindle, or voice assistance from Alexa; but did you know about Accessibility Support for shopping, or the VoiceView screen reader in Kindle’s and Fire tablets.  And there’s more.

    Here is a rundown of vision accessibility options available in Amazon’s products and services.

     

    White shopping cart icon on blue circle.

    Shopping Made Easier

    Amazon recommends its mobile site for improved access visually or with screen readers.  Optimized for mobile devices, this site offers a much cleaner, less cluttered interface which simplifies navigation.  They also added an Accessibility Support Phone for retail, a personal shopper will help you find the products you want and put them in your cart, then you just have to click to place your order.  You can also ask Alexa to find products or reorder items.

    • Contact Accessibility Support / Personal Shopper: 888-283-1678

     

    Fire TV

    The streaming media player connects your TV to the internet and allow you to access channels and apps.  Ask Alexa to turn on the TV, dim the lights, and play “Stranger Things.”

    • Alexa – voice access
    • VoiceView – screen reader
    • Screen Magnifier – zoom in for closer look
    • High Contrast Text – white on black with a border
    • Audio Description – on movies & TV

    More at: All New Fire TV

     

    Amazon Fire 7 Tablet with opened box.

    Fire Tablet

    • Alexa – voice access video, books, apps
    • Screen Magnifier – pinch to zoom
    • Large Font Mode – increase font size on menus and text, emails, books
    • Kindle App – adjust font (11 sizes) background color, brightness and margin
    • VoiceView – screen reader with onscreen tutorial
    • Explore by Touch – gestures and shortcuts
    • Braille Support
    • Help – accessibility user guide
    • Technical support with remote access

    More at: All New Tablets

     

    Kindle eReaders

    • Customize font size, style and weight
    • Invert background color to black with white text
    • Control screen brightness
    • Select themes including line spacing and margins
    • Glare-free screens
    • VoiceView screenreader (external for Paperwhite)

    More at: All New Kindles

     

    Light blue and white Amazon Alexa app icon.

    Ask Alexa

    • What are your skills?
    • What time is it?
    • What is the weather?
    • Turn on TV, lights, appliances.
    • Read my Kindle or Audible book.
    • Play a podcast.
    • Play a game.
    • Check spelling, grammar and definitions.

    More about: What Alexa Can Do

    More on Amazon at: Amazon Accessibility

     

    Black and white telephone call icon.

    Amazon Support Phone Lines

    Customer service and technical support are very good and the new Accessibility Support (primarily for retail purchases) will connect to any other specialists you may need to access.  All are well versed in accessibility features for specific devices.

    Accessibility / Personal Shopper: 888-283-1678

    Alexa: 877-375-9365

    Kindle & Fire: 866-321-8851

     

    Amazon Books Store

    Amazon takes a new physical form, at their store in NYC, they will set up your device with an emphasis on accessibility and show you how to use it.

    Amazon Books

    7 West 34 Street (across from Empire State Building)

    New York City 10001

    Phone: 212-695-8704

    More at: Amazon Store NYC

     

  • iCanConnect Promotes Equal Access

    iCanConnect Promotes Equal Access

    For people, like me, who are living with both significant vision and hearing loss, the National Deaf-Blind Equipment Distribution Program, known as iCanConnect, was established by the Federal Communications Commission (FCC) and signed into law in 2010 by President Barack Obama.  The program provides accessible technology and training at no cost to recipients qualified under federal disability and income guidelines.  An individual assessment determines the equipment that is granted, which includes smartphones, tablets, computers, screen readers, and braille displays.

    iCanConnect is administered by different organizations across the United States.  Helen Keller International (HKI) is one of the administrators, with offices throughout the country.  In Florida, the Florida Outreach Center for the Blind issues applications and referrals to HKI.  That’s where I first heard about this wonderful program.

    Through the program, I received a computer with all necessary software, including ZoomText, a laser printer, and an iPhone 7 Plus.  Next came the trainer, who installed everything and taught me how to handle all this great new stuff.

    The iCanConnect technology specialist arrived at my front door with a guide dog, a sign language interpreter and a driver.  It was amazing to be taught by this skilled trainer, who travels throughout the country, helping others learn, through his experience and by his powerful example.

    I can’t expound enough about the ways I have benefitted from this excellent program.  It allows me to function as a writer and lecturer.  The technology enables me to stay up to date on the latest information and resources that help people living with  macular diseases, and to communicate to my readers and listeners.  This article is one of those very efforts, intended to inform many more people about the inclusion and equal access afforded by digital technologies.

    A heartfelt thank you to President Obama and the FCC, from Jerry Rosenberg.

     

    For more information go to: iCanConnect.org

    Or Call: 800-825-4595

     

  • Adjusting To iPhone X

    Adjusting To iPhone X

    Resistance to change is a naturally occurring phenomenon among humans.  So don’t be too hard on yourself if you’ve been putting off that upgrade to an iPhone X. 

    The newest design, which does not have a home button, presents a minor learning curve, but given the fact that you already learned how to get around your iPhone with just one button, learning a few new gestures is really nothing to get worked up over.  Don’t forget, there was a time not long ago, when conventional wisdom said, people with vision loss must have phones with big tactile buttons.  Apple Accessibility busted that myth more than a decade ago. 

    Big changes in hardware and software tend to trigger our techno-insecurity, but the impending doom is often quickly replaced by a rather pleasant surprise.  Remember when you heard Apple was removing the headphone jack from the iPhone?  We were up in arms…it was unthinkable!  How could there be no place to plug in our buds?  That was actually much ado about nothing, because Apple now includes a set of wired buds that plug into the same Lightning port that charges the phone. 

    iPhone has taught me there is no good reason to cling to the past.  Software updates automatically without hesitation, as do the apps.  I upgraded to iPhone X early on.  During personal setup of the new phone at the Apple Store, they also reviewed and helped me practice the new gestures.  This is why you need not worry, it literally takes about 20 minutes to start life without a home button.

     

    Apple iPhone X on white background.

    Here’s how it works without the home button. Many of the new gestures are the same with VoiceOver, the few that differ are noted by * symbol. 

    Wake – press the power button or raise to wake and let Face ID unlock

    Siri – long press on the power button (right side) or set for “Hey Siri”

    Accessibility Shortcut – triple click on power button

    Shut Down – press power button on right with (either up or down) volume button, then slide power off

    • * With VoiceOver – same, but last step needs a double tap to power off

    Return to Home Screen – slide 1 finger up from bottom edge to the top of screen

    • * With VoiceOver – slide 1 finger up from bottom edge to first vibration and lift

    App Switcher – slide 1 finger up to center of screen

    • * With VoiceOver – slide 1 finger up past center of screen to second vibration; slide up with 3 fingers to close app

    Control Center – slide 1 finger down from top right edge

    • *With VoiceOver – slide 1 finger down from top right edge to first vibration and lift

    Notifications – slide 1 finger down from top left edge

    • * With VoiceOver – slide 1 finger down from top right edge to second vibration and lift

    Apple Pay – double click on the power button

    Screen Shot – click power button and volume up button together

     

    We love the iFocus tutorials from Hadley, a great way to learn iPhone X VoiceOver Gestures.

     

  • How to Create Reminders with Siri

    How to Create Reminders with Siri

    If your memory isn’t quite what it used to be, or you just have too many things on your mind, it’s time to get a little help from your technology. “Reminders” are the new age To Do list, and they’re available wherever you access your digital assistant. This is a great way to keep track of everything you want to recall, like errands, appointments, shopping lists, and projects you’re working on. 

    Telling your mobile phone or smart speaker to schedule a reminder, sounds like an accessibility feature tailor-made for people with vision loss, but the fact is, regardless of age or acuity, reminders are good for everyone! 

    Of course, you can set reminders the old-fashioned way, by tapping and typing, but we totally prefer talking. Here, for example, is what you can do on an Apple iOS device.

    On iPhone, iPad, iPod touch

    To call upon Siri, be sure Settings are turned on for: “Hey Siri” and “Voice Feedback” always.  

    To create a list:

    • Say: Create a new list called Shopping.
    • Say: Add milk to my Shopping list. 
    • Say: Add eggs to my Shopping list.
    • Say: Delete milk from my Shopping list.
    • Say: What is on my Shopping list?

    To schedule a reminder:

    • Say: Remind me to call Jack tomorrow.
    • Say: Remind me to email Jill about the meeting.
    • Say: Remind me to stop at the dry cleaner on my way home.
    • Say: Remind me on Monday that I have a dentist appointment on Tuesday at 8 am.
    • Say: Delete reminder to call Jack. 
    • Say: Do I have any reminders for today?

    It is relatively easy to use these voice commands, and enormously satisfying to get such cooperation from your assistant. Do your best to keep lists and reminders organized and under control. To get started, sit down with your iOS device and begin trying the voice commands listed above. 

    Should you want or need more detail, and don’t mind using the keyboard, here are more options for creating Reminders from Apple.

    Reminders can also be set for Google Home and Amazon Alexa speakers. For guidance on that and for Accessibility Support on iOS, the best way to get yourself properly set up is by calling for expert assistance at the phone numbers below.

    Google Home:  855-971-9121

    Amazon Alexa:  877-375-9365

    Apple Accessibility: 877-204-3930 

  • Resolve To Do Better This Year

    Resolve To Do Better This Year

    A new year is a good opportunity to think about how you can make life a little easier and live better with vision loss. 

    It really comes down to how you manage the things that matter. We never advise making lots of changes at once, but even selecting just one or two things you can improve over the course of a year, can have lasting impact on the quality of your life.

    While we are indeed talking about ways to live better with vision loss, the changes suggested are not specific to vision impairment. The fact is…everybody’s doing these things, it’s all about inclusivity!    

    Man paying bills online with smartphone
    Man paying bills online with smartphone.

    Better Banking and Bill Paying

    This is a change with many big, long term benefits. There is nothing extraordinary about banking and paying bills online, it is the new norm. So take the stress out of monthly check writing, checkbook balancing and envelope mailing. Going paperless is not only good for you, it’s good for the environment.

    If you think this is a daunting task, take it one step at a time. The online set up is relatively uncomplicated, as long as you have your account numbers.  An even easier way to get set up is to go into your bank and they will arrange it all for you. Bring in the bills you will be paying online, and your bank will set those up as well. Take advantage of the services the bank provides, it can lessen the angst. 

    Most companies also accept electronic bill paying by phone, which is a handy and efficient alternative for those who are not interested in banking online. The setup requires a checking or credit card account, and can be set up directly or with the help of customer service. 

    More on this: 6 Ways To Make Bill Paying Easier On The Eyes 

    Tree ripened oranges, ready for picking.
    Tree ripened oranges, ready for picking.

    Eat Better

    Here is something we can all practice, today and every day, to positively impact the long-term health of our eyes.  It is particularly encouraging to note, the addition of several foods to your regular diet has shown to slow the progression of disease, or ward it off entirely.  

    Make sure you’re getting plenty of:

    • Leafy Greens like spinach, kale, collard greens, etc. 
    • Whole Citrus Fruit has healing properties, add an orange a day (sorry juice doesn’t count)
    • Oily Fish including salmon, trout, tuna, mackerel, herring, and sardines are good for your eyes, your brain and your heart
    • Olive Oil can be used in abundance, so go ahead and dip your bread, dress your salad, and scramble your egg in it
    iPad screen showing very large text.
    iPad screen showing very large text.

    Read Better

    Reading is something that must be addressed actively with aging and with progressing degenerative eye disease. Both require a willingness to change. The goal is, always, continued access to print, and that may at some point become audible not visual. 

    • Enlarge the text for newspapers and books on a tablet or eReader
    • Switch to audiobooks
    • Get help with accessibility settings from Apple, Microsoft, by phone 
    • Try the larger screens for phones, tablets, and computers
    • Use Seeing AI for Short Text or Document reading on the go

    More on reading: Get Back The Joy Of Reading With NLS

    Startup Business People Working on Laptop
    Man at work using inclusive technology.

    Work Better

    It’s a good idea to find yourself a friend in IT and get some help exploring all the possibilities your computer has to offer. An adjustment to text size, screen magnification, brightness, color or contrast, can make a night and day difference to your screen reading, and keep you working productively.  

    More on this subject: Microsoft’s Inclusive Workplace

    A gray Google Home Mini
    A gray Google Home Mini.

    Use Your Digital Assistant Better

    Whether it’s Google, Alexa, or Siri, on mobile or in a speaker, your digital assistant is ready and willing to help with many tasks. Choose one and get to know it this year.  Although they are not created equal, they all have similar, basic abilities in common, so go ahead and ask:

    • Check the time, weather, calendar, dictionary
    • Play music by song, artist, album, genre 
    • Ask a question about sports, history, entertainment or trivia
    • Make a phone call
    • Set a timer, alarm, or reminder

    Keep in mind, small frequent adjustments are key to changing a habit. If you want it, and commit to it, you will succeed. The gain is always greater than the pain.

    Stick with us, we see a year ahead brimming with possibility!

  • Letter from the Editor

    Letter from the Editor

    Dorrie Rush

    Dorrie Rush, Chief Content Editor of OEPatients.org

    Dorrie Rush, Chief Content Editor of OEPatients.org

    2019 Is A Year of Possibilities for People with Vision Loss

    It is true, I do love a fresh new year brimming with promise. My optimistic outlook continues to center on the factor most impacting life with vision loss today, and that is accessible and inclusive technology.  In terms of progress, last year was no slouch either, and it set the pace for more good things to come!

    The momentum in everyday accessible technology has been building for more than a decade now. It started with Apple’s delivery of the iPhone in 2009, accessible out-of-the-box for people with low or no vision.  All products that followed from Apple included accessibility by design. The paradigm was shifting. These developments significantly changed the direction of my life, I no longer felt technology was leaving me behind.

    Last year we were the beneficiaries of a few big surprises coming from somewhat unexpected places.

    Microsoft created two new important accessibility apps. Seeing AI is a smart camera with 9 apps in 1, and Soundscape is a “3D map with sound.” This delightful surprise extends even further, both apps are free and they were built exclusively for Apple’s iPhone.  A magnanimous gesture by Microsoft, perhaps more will be revealed about this in the coming year. 

    I enjoyed every one of our accessibility events last year and delighted in the lively, sophisticated and always curious audiences.  I’d have to say the most fun was our session on smart speakers. They are entertaining and incredibly useful in daily life. Smart speakers are being adopted at a faster rate than smartphones were, and they are especially popular with people visually impaired or blind.  This is a category we will continue to pay close attention to. 

    At another event we applauded the proliferation of audio description, now available on demand for Broadway shows and at the movies. I love the voice that speaks quietly in my ear and fills in the details, I might have otherwise missed. 

    So, it’s pretty obvious why we should be enthusiastic about the coming year for inclusivity. Apple doesn’t like to say much about their developing technology, but there are reports and rumors that lead us to believe we may be seeing some smart glasses and even clothing designed for accessibility. Actually, I would not be surprised to find many variations of smart glasses showing up, and would expect they’ll begin shrinking to a more normal, wearable size, from the rather heavy visor like devices we saw last year.

    We can look forward to new developments in navigating airports and shopping centers.

    There is Aira to watch, a service that teams technology with the eyes of a live agent for reading, identification, travel, etc. IBM says it is close to making the NavCog, indoor voice activated navigation app, available to the public. Toyota has been working on Project BLAID, an indoor navigation device, for some time, maybe this is the year we’ll try it. Google’s app “Lookout” for object recognition, is anticipated any day now.

    AI (Artificial Intelligence) is powering much of the progress. Our digital assistants and smart speakers will mature and become more intuitive and dependable. 

    As I write this letter, Google, Alexa, and Siri are all sitting on my desk, ready to assist whenever I ask. They’re excellent researchers, spellers, fact checkers, appointment schedulers, alarm setters, time tellers, and they have instant access to massive amounts of music.  Like all assistants, these 3 were not created equal, they all possess their own individual strengths and weaknesses. We’ll definitely talk more about that as the year moves forward. 

    One thing is for sure, we have only just begun to tap the potential of what technology can do to empower people living and working with vision loss. Stay with us, as we report on an exciting year, packed with possibility!